Legal + Privacy
Terms and Conditions of Use / Disclaimer Statement
Use of this Web site
Access to this website and its use is governed by the Terms and Conditions (this document), which you should read carefully. By accessing this website, you agree to these Terms and Conditions. Despite the fact that the party Setanta Eurasia taken all necessary measures to ensure the accuracy and completeness of the information posted on the pages of this web site, that party shall not be liable for any inaccuracies or incompleteness of this information.
Setanta Eurasia not liable for third-party web content, referred to on this site or submitted to it by reference.
Denial of responsibility
We have made every effort to ensure the accuracy and relevance of the information provided on this website.
If you notice any errors or omissions, please let us know as soon as possible.
Sometimes on this site are published links to external websites. Setanta Eurasia can not control them, and therefore not responsible for their content.
All links to external websites contained on this site are provided for convenience only. These links should not be construed as an endorsement of the content or actions of the relevant external websites.
All materials contained on Setanta Eurasia web site belong to Setanta Eurasia, unless otherwise stated.
Copyright applies regardless of the display copyright mark or a copyright notice.
Contents [(site_url)] is intended solely for personal use for noncommercial purposes. You may not copy, reproduce, republish, disassemble, decompile, reverse engineer, download, post, post, broadcast, transmit, publish the content or use it for commercial purposes. You also agree not to adapt, alter or create a derivative work based on the content [(site_url)] or part thereof for commercial purposes. Any other use of content [(site_url)] requires the prior written consent of Setanta Eurasia.
The provisions of the Corporate Code of Ethics for dealing with complaints
We strive to provide our viewers the highest quality services. We also strive to ensure that their programming grid requirements for broadcasters in a particular country.
We are interested in the audience of our work, and we welcome both positive and negative feedback on all aspects of our services.
Corporate Code of Ethics provides a set of rules by which we handle complaints from our viewers. They regulate the procedure for dealing with complaints, so our viewers can be assured that no complaint will be left without proper attention.
However, it should be noted that in the Corporate Ethics contain rules for processing complaints only certain categories below.
1. With regard to the question of do I complain?
You can send us a complaint if you believe that certain broadcasts included in the package of services provided to you violate one or more of these commitments below.
We strive to ensure the objectivity and impartiality of news programs, not expressing their own position.
(Ii) Current events
we strive to ensure that their news programs the following criteria in light of current events:
- Being objective and impartial, they should not constitute a means of expressing our own views; and
- They must honestly describe the subject matter and proportionally reflect the views of all interested parties
If we were not able to ensure the integrity, objectivity and impartiality in the coverage of current events, we commit ourselves to correct this error within a reasonable time in the following programs
(Iii) Software Net
We strive to build a program grid in such a way that it does not contain any content that can reasonably be considered:
- Harmful or offensive;
- Promotes or provoking illegal actions;
- Undermining or damaging the authority of the State; or
- Unduly infringing on the privacy of certain individuals
2. How can I file a complaint?
You can explain the subject of the complaint, please contact us by email or regular mail. Our staff will contact you to discuss your concerns and try to resolve the situation in accordance with your interests. If we fail to meet your complaint, but it is large enough that any actions regarding your complaint involves the Corporate Code of Ethics, please send us the following information in writing (letter, fax or e-mail)
- Your full name and address
- Category of the complaint; (Please indicate one or more of the categories listed above under the heading "Concerning the question of can I file a complaint?")
- Date, time and channel of the broadcast;
- The name of the program viewed by you, block the news, commercials or other forms of commercial communication, which is the cause of your complaint;
- A detailed description of aspects of the broadcast, which caused your anxiety;
So that we can accept and process your complaint, it should contain the above information and the complaint itself must refer to the program, commercials or other form of commercial communication, it had already aired in the framework of the package of services we provide.
Your personal information that you provide to us will be used only channel Setanta Eurasia. Setanta Eurasia ensures protection of the rights and privacy of persons in accordance with applicable data protection legislation.
If for any reason (for example, because of the limited physical abilities) can not file a complaint in writing, please contact us and we will provide you with all the necessary support in the design of the application.
3. What address should be sent to the complaints?
Please submit a complaint to the following address:
Eurasian Broadcasting Enterprise Limited
8 Dean Street
London W1D 3RL
4. How will my complaint be handled?
After receipt and acceptance of the complaint, we will do our best to resolve the problem as soon as possible. Your complaint will be carefully considered, if necessary, will be carried out an investigation, after which you will receive a written response signed by the head of the television department or other person holding a senior position in it.
5. Consideration of complaints
We keep a record of all complaints filed in accordance with the provisions of the Corporate Code of Ethics for the past two years. We keep a copy of your complaints, their responses, as well as copies of audio-visual broadcast material